This privacy policy describes how HATT ("we", "us") collects, uses, and protects information when you visit our website or contact us about our products.
Information we collect
When you submit a contact or demo request, we collect your name, email address, organization, role, product interest, and message content so we can respond to your inquiry.
Individual products (such as SkinToScan) may collect additional data under their own privacy terms when you use those products directly.
Cookies and local storage
We do not use advertising or cross-site tracking cookies on this marketing website.
- Essential session storage: we store a single session flag (
hatt-lab-boot-seen) so the lab boot animation is not repeated during the same browser session. - Consent preference: if you use our cookie banner, your analytics choice is stored in local storage (
hatt-cookie-consent). - Analytics (optional): if you allow analytics, we record anonymous page visits (path, coarse screen size, referrer domain) on our own server. No advertising use. Google Analytics 4 may also load when configured and you allow analytics.
- Anonymous visitor cookie: we set a first-party cookie (
hatt_vid) so the site can remember your lab journey (fit progress, contact selections) across visits for up to 90 days. No advertising use. - Offline cache (optional): if you install or revisit pages while online, your browser may store copies via our service worker so key pages load when the connection drops. Some retained forms may queue submissions locally and send them when you reconnect. The main contact form does not queue messages offline; it keeps your input on the page and offers retry or email.
How we use information
Contact submissions are used to respond to inquiries, schedule walkthroughs, and communicate about our products. We do not sell personal information to third parties.
Service providers
We use trusted processors to operate the website, including hosting, email delivery (Resend), invisible bot protection (Vercel BotID), and optional analytics (Google Analytics 4) when you consent.
Product-specific privacy
Products like SkinToScan handle health-related data with additional privacy considerations. Each live product maintains its own privacy practices appropriate to its domain.
Your choices
You can decline optional analytics in the cookie banner, or change your choice anytime via Cookie preferences in the site footer. You may request access to or deletion of contact information you submitted by emailing us.
Contact and waitlist submissions are delivered by email. The production website uses temporary server memory for submission records and duplicate-request handling rather than a persistent submissions database. Before delivery, an offline submission may remain temporarily in your browser until you reconnect. Optional micro-feedback may be buffered in temporary server memory, but is not written to a persistent production database.
When you submit the contact form, we may include optional session context you generated on the site (such as pages visited in the same session or a workflow fit result) so we can respond more precisely. This is sent only with your submission, not as background tracking.
Contact
For privacy-related questions, contact us at info@hatt.at.