Reporting That Executives Trust Without Reconciliation
Define each reported measure, its source and its cutoff so disagreements can be explained rather than manually patched.
Read articleInsights / The HATT notebook
A clearer way
to think about work.
Notes on products, decisions and the systems
that connect them.
The notebook.
Ideas to take into the work.
31 articles
How To Map Handoffs Before Buying Another SaaS Tool
Map the information and acceptance rule at each transfer, then use that map to evaluate a tool with real examples.
Read articleDecision Framework For A First-Version Internal Tool
Choose one complete operational loop and define what must remain outside the first release.
Read articleHow To Write Requirements For A Custom Operations Portal
Describe records, transitions and visibility rules with examples before writing a screen-by-screen specification.
Read articleBuy Vs Build For Approval Workflows
Evaluate existing approval tools using revision, delegation and decision-history cases before committing to custom development.
Read articleHow To Scope An MVP Internal Tool Without Overbuilding
Use an explicit task boundary, a small acceptance dataset and an exclusions list to keep an internal-tool MVP testable.
Read articleIntegration Fatigue: When Too Many Tools Create Manual Work
A practical audit for finding the manual handoffs, duplicate records, and hidden ownership costs created by a growing stack of disconnected tools.
Read articleWhen A Spreadsheet Should Become A Database-Backed Workflow
The practical signs that a shared spreadsheet now needs structured records, permissions, workflow states, validation, and a reliable audit history.
Read articleDecision Checklist: Custom Software Vs Workaround
A decision framework for comparing another workaround, an off-the-shelf product, and custom workflow software using operational cost and exception risk.
Read articleFrom thinking to making