Grant management software: a practical operator guide
Identify whether the difficulty is finding opportunities or managing applications, decisions and reporting before choosing grant software.
Read articleInsights / The HATT notebook
A clearer way
to think about work.
Notes on products, decisions and the systems
that connect them.
The notebook.
Ideas to take into the work.
45 articles
How To Prioritize Internal Tool Backlog By Business Pain
Rank operational problems using observed frequency, consequence and correction effort before estimating feature work.
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Asset inventory software: a practical operator guide
Compare asset records, simultaneous counting and discrepancy review rather than assuming that every spreadsheet needs replacement.
Read articleLab asset inventory audit: a practical operator guide
Keep the starting register, observations and resolved discrepancies distinct throughout an inventory review.
Read articleEmail Handoffs Vs Task Systems For Approvals
Choose between email and a task workflow based on approval ownership, version control and the record of the decision.
Read articleClient Portal Vs Internal Portal: What To Build First
Start with the portal that resolves the missing part of a shared request, rather than assuming the client-facing screen must come first.
Read articleHow To Audit A Manual Process Before Automation
Observe a completed case and an exception, then separate repeatable rules from decisions that still need judgment.
Read articleReporting That Executives Trust Without Reconciliation
Define each reported measure, its source and its cutoff so disagreements can be explained rather than manually patched.
Read articleHow To Map Handoffs Before Buying Another SaaS Tool
Map the information and acceptance rule at each transfer, then use that map to evaluate a tool with real examples.
Read articleFrom thinking to making